Supporting our healthcare partners is at the core of what we do and essential to our mutual success. Efficient operations and intentional development contribute to healthy spaces that support the medical community and patient outcomes.
In the latter part of 2022 we deployed our inaugural tenant engagement survey partnering with Grace Hill | KingsleySurveys, a company that assists with comprehensive commercial property surveys, action planning and industry bench marking. The Kingsley Index is one of the most extensive real estate benchmarks surveying over 7.3million participants annually. All Vital tenants were invited to participate through answering a 15 minute survey on a variety of tenant satisfaction matters, including ESG. Survey responses have been carefully considered by our asset managers and will inform the progress of strengthening our tenant relationships moving forward.
Using this information we have established a baseline of tenant satisfaction scores and comments, we seek to improve these scores through a variety of actions including tenant engagement events and succinct communication between our asset managers.